diff --git a/OfficeWeb/apps/documenteditor/main/app/controller/Main.js b/OfficeWeb/apps/documenteditor/main/app/controller/Main.js
index babc0668..0f13f39d 100644
--- a/OfficeWeb/apps/documenteditor/main/app/controller/Main.js
+++ b/OfficeWeb/apps/documenteditor/main/app/controller/Main.js
@@ -613,6 +613,9 @@ Ext.define("DE.controller.Main", {
         case c_oAscError.ID.ConvertationPassword:
             config.msg = this.errorFilePassProtect;
             break;
+        case c_oAscError.ID.Database:
+            config.msg = this.errorDatabaseConnection;
+            break;
         default:
             config.msg = this.errorDefaultMessage.replace("%1", id);
             break;
@@ -1301,6 +1304,7 @@ Ext.define("DE.controller.Main", {
     errorUsersExceed: "Count of users was exceed",
     errorCoAuthoringDisconnect: "Server connection lost. You can't edit anymore.",
     errorFilePassProtect: "The document is password protected.",
+    errorDatabaseConnection: "External error.<br>Database connection error. Please, contact support.",
     txtBasicShapes: "Basic Shapes",
     txtFiguredArrows: "Figured Arrows",
     txtMath: "Math",
diff --git a/OfficeWeb/apps/documenteditor/main/locale/de.json b/OfficeWeb/apps/documenteditor/main/locale/de.json
index 40954c84..e7d8a940 100644
--- a/OfficeWeb/apps/documenteditor/main/locale/de.json
+++ b/OfficeWeb/apps/documenteditor/main/locale/de.json
@@ -92,6 +92,7 @@
   "DE.controller.Main.errorCoAuthoringDisconnect": "Verbindung zum Server verloren. Das Dokument kann momentan nicht bearbeitet werden.",
   "DE.controller.Main.errorDefaultMessage": "Fehlercode: %1",
   "DE.controller.Main.errorFilePassProtect": "Das Dokument ist ein Kennwort geschützt.",
+  "DE.controller.Main.errorDatabaseConnection": "Externer Fehler.<br>Fehler beim Verbinden zur Datenbank. Bitte wenden Sie sich an den Kundendienst, falls der Fehler bestehen bleibt.",
   "DE.controller.Main.errorKeyEncrypt": "Unbekannter Schlüsseldeskriptor",
   "DE.controller.Main.errorKeyExpire": "Der Schlüsseldeskriptor ist abgelaufen",
   "DE.controller.Main.errorProcessSaveResult": "Speichern fehlgeschlagen.",
diff --git a/OfficeWeb/apps/documenteditor/main/locale/en.json b/OfficeWeb/apps/documenteditor/main/locale/en.json
index d9af787f..2fb41ef7 100644
--- a/OfficeWeb/apps/documenteditor/main/locale/en.json
+++ b/OfficeWeb/apps/documenteditor/main/locale/en.json
@@ -92,6 +92,7 @@
   "DE.controller.Main.errorCoAuthoringDisconnect": "Server connection lost. The document cannot be edited right now.",
   "DE.controller.Main.errorDefaultMessage": "Error code: %1",
   "DE.controller.Main.errorFilePassProtect": "The document is password protected.",
+  "DE.controller.Main.errorDatabaseConnection": "External error.<br>Database connection error. Please contact support in case the error persists.",
   "DE.controller.Main.errorKeyEncrypt": "Unknown key descriptor",
   "DE.controller.Main.errorKeyExpire": "Key descriptor expired",
   "DE.controller.Main.errorProcessSaveResult": "Saving failed.",
diff --git a/OfficeWeb/apps/documenteditor/main/locale/es.json b/OfficeWeb/apps/documenteditor/main/locale/es.json
index 24b03a4a..4ff0d25c 100644
--- a/OfficeWeb/apps/documenteditor/main/locale/es.json
+++ b/OfficeWeb/apps/documenteditor/main/locale/es.json
@@ -92,6 +92,7 @@
   "DE.controller.Main.errorCoAuthoringDisconnect": "Se ha perdido la conexión con servidor. El documento no puede ser editado ahora.",
   "DE.controller.Main.errorDefaultMessage": "Código de error: %1",
   "DE.controller.Main.errorFilePassProtect": "El documento está protegido por contraseña.",
+  "DE.controller.Main.errorDatabaseConnection": "Error externo.<br>Error de conexión de base de datos. Por favor póngase en contacto con soporte si el error se mantiene.",
   "DE.controller.Main.errorKeyEncrypt": "Descriptor de clave desconocido",
   "DE.controller.Main.errorKeyExpire": "Descriptor de clave ha expirado",
   "DE.controller.Main.errorProcessSaveResult": "Problemas al guardar",
diff --git a/OfficeWeb/apps/documenteditor/main/locale/fr.json b/OfficeWeb/apps/documenteditor/main/locale/fr.json
index 433bff54..0a9c3ec0 100644
--- a/OfficeWeb/apps/documenteditor/main/locale/fr.json
+++ b/OfficeWeb/apps/documenteditor/main/locale/fr.json
@@ -92,6 +92,7 @@
   "DE.controller.Main.errorCoAuthoringDisconnect": "Connexion au serveur perdue. Le document ne peut être modifié en ce moment.",
   "DE.controller.Main.errorDefaultMessage": "Code d'erreur: %1",
   "DE.controller.Main.errorFilePassProtect": "Le document est protégé par le mot de passe.",
+  "DE.controller.Main.errorDatabaseConnection": "Erreur externe.<br>Erreur de connexion à la base de données. Si l'erreur persiste veillez contactez l'assistance technique.",
   "DE.controller.Main.errorKeyEncrypt": "Descripteur de clés inconnu",
   "DE.controller.Main.errorKeyExpire": "Key descriptor expired",
   "DE.controller.Main.errorProcessSaveResult": "Échec de l'enregistrement",
diff --git a/OfficeWeb/apps/documenteditor/main/locale/it.json b/OfficeWeb/apps/documenteditor/main/locale/it.json
index 1289237a..6753fd32 100644
--- a/OfficeWeb/apps/documenteditor/main/locale/it.json
+++ b/OfficeWeb/apps/documenteditor/main/locale/it.json
@@ -92,6 +92,7 @@
   "DE.controller.Main.errorCoAuthoringDisconnect": "Connessione al server persa. Impossibile modificare il documento.",
   "DE.controller.Main.errorDefaultMessage": "Codice errore: %1",
   "DE.controller.Main.errorFilePassProtect": "Il documento è protetto da una password.",
+  "DE.controller.Main.errorDatabaseConnection": "Errore esterno.<br>Errore di connessione a banca dati. Si prega di contattare l'assistenza tecnica nel caso in cui l'errore persiste.",
   "DE.controller.Main.errorKeyEncrypt": "Descrittore di chiave sconosciuto",
   "DE.controller.Main.errorKeyExpire": "Descrittore di chiave scaduto",
   "DE.controller.Main.errorProcessSaveResult": "Salvataggio non riuscito",
diff --git a/OfficeWeb/apps/documenteditor/main/locale/ru.json b/OfficeWeb/apps/documenteditor/main/locale/ru.json
index 63c15dd5..31abef2f 100644
--- a/OfficeWeb/apps/documenteditor/main/locale/ru.json
+++ b/OfficeWeb/apps/documenteditor/main/locale/ru.json
@@ -92,6 +92,7 @@
   "DE.controller.Main.errorCoAuthoringDisconnect": "Потеряно соединение с сервером. В данный момент нельзя отредактировать документ.",
   "DE.controller.Main.errorDefaultMessage": "Код ошибки: %1",
   "DE.controller.Main.errorFilePassProtect": "Документ защищен паролем.",
+  "DE.controller.Main.errorDatabaseConnection": "Внешняя ошибка.<br>Ошибка подключения к базе данных. Если ошибка повторяется, пожалуйста, обратитесь в службу поддержки.",
   "DE.controller.Main.errorKeyEncrypt": "Неизвестный дескриптор ключа",
   "DE.controller.Main.errorKeyExpire": "Срок действия дескриптора ключа истек",
   "DE.controller.Main.errorProcessSaveResult": "Сбой при сохранении.",
diff --git a/OfficeWeb/apps/presentationeditor/main/app/controller/Main.js b/OfficeWeb/apps/presentationeditor/main/app/controller/Main.js
index 8cca438e..88ebb2c3 100644
--- a/OfficeWeb/apps/presentationeditor/main/app/controller/Main.js
+++ b/OfficeWeb/apps/presentationeditor/main/app/controller/Main.js
@@ -587,6 +587,9 @@ Ext.define("PE.controller.Main", {
         case c_oAscError.ID.ConvertationPassword:
             config.msg = this.errorFilePassProtect;
             break;
+        case c_oAscError.ID.Database:
+            config.msg = this.errorDatabaseConnection;
+            break;
         default:
             config.msg = this.errorDefaultMessage.replace("%1", id);
             break;
@@ -1350,6 +1353,7 @@ Ext.define("PE.controller.Main", {
     txtEditingMode: "Set editing mode...",
     errorCoAuthoringDisconnect: "Server connection lost. You can't edit anymore.",
     errorFilePassProtect: "The document is password protected.",
+    errorDatabaseConnection: "External error.<br>Database connection error. Please, contact support.",
     textAnonymous: "Anonymous",
     txtNeedSynchronize: "You have an updates",
     applyChangesTitleText: "Loading Data",
diff --git a/OfficeWeb/apps/presentationeditor/main/locale/de.json b/OfficeWeb/apps/presentationeditor/main/locale/de.json
index 99cefa2f..0b4264a6 100644
--- a/OfficeWeb/apps/presentationeditor/main/locale/de.json
+++ b/OfficeWeb/apps/presentationeditor/main/locale/de.json
@@ -87,6 +87,7 @@
   "PE.controller.Main.errorCoAuthoringDisconnect": "Verbindung zum Server verloren. Das Dokument kann momentan nicht bearbeitet werden.",
   "PE.controller.Main.errorDefaultMessage": "Fehlercode: %1",
   "PE.controller.Main.errorFilePassProtect": "Das Dokument ist ein Kennwort geschützt.",
+  "PE.controller.Main.errorDatabaseConnection": "Externer Fehler.<br>Fehler beim Verbinden zur Datenbank. Bitte wenden Sie sich an den Kundendienst, falls der Fehler bestehen bleibt.",
   "PE.controller.Main.errorKeyEncrypt": "Unbekannter Schlüsseldeskriptor",
   "PE.controller.Main.errorKeyExpire": "Der Schlüsseldeskriptor ist abgelaufen",
   "PE.controller.Main.errorProcessSaveResult": "Speichern fehlgeschlagen.",
diff --git a/OfficeWeb/apps/presentationeditor/main/locale/en.json b/OfficeWeb/apps/presentationeditor/main/locale/en.json
index 9fd4a213..c98a78bb 100644
--- a/OfficeWeb/apps/presentationeditor/main/locale/en.json
+++ b/OfficeWeb/apps/presentationeditor/main/locale/en.json
@@ -87,6 +87,7 @@
   "PE.controller.Main.errorCoAuthoringDisconnect": "Server connection lost. The document cannot be edited right now.",
   "PE.controller.Main.errorDefaultMessage": "Error code: %1",
   "PE.controller.Main.errorFilePassProtect": "The document is password protected.",
+  "PE.controller.Main.errorDatabaseConnection": "External error.<br>Database connection error. Please contact support in case the error persists.",
   "PE.controller.Main.errorKeyEncrypt": "Unknown key descriptor",
   "PE.controller.Main.errorKeyExpire": "Key descriptor expired",
   "PE.controller.Main.errorProcessSaveResult": "Saving failed.",
diff --git a/OfficeWeb/apps/presentationeditor/main/locale/es.json b/OfficeWeb/apps/presentationeditor/main/locale/es.json
index 79569614..eee656f4 100644
--- a/OfficeWeb/apps/presentationeditor/main/locale/es.json
+++ b/OfficeWeb/apps/presentationeditor/main/locale/es.json
@@ -87,6 +87,7 @@
   "PE.controller.Main.errorCoAuthoringDisconnect": "Se ha perdido la conexión con servidor. El documento no puede ser editado ahora.",
   "PE.controller.Main.errorDefaultMessage": "Código de error: %1",
   "PE.controller.Main.errorFilePassProtect": "El documento está protegido por contraseña.",
+  "PE.controller.Main.errorDatabaseConnection": "Error externo.<br>Error de conexión de base de datos. Por favor póngase en contacto con soporte si el error se mantiene.",
   "PE.controller.Main.errorKeyEncrypt": "Descriptor de clave desconocido",
   "PE.controller.Main.errorKeyExpire": "Descriptor de clave ha expirado",
   "PE.controller.Main.errorProcessSaveResult": "Problemas al guardar",
diff --git a/OfficeWeb/apps/presentationeditor/main/locale/fr.json b/OfficeWeb/apps/presentationeditor/main/locale/fr.json
index 7fa23c4f..70dac7a8 100644
--- a/OfficeWeb/apps/presentationeditor/main/locale/fr.json
+++ b/OfficeWeb/apps/presentationeditor/main/locale/fr.json
@@ -87,6 +87,7 @@
   "PE.controller.Main.errorCoAuthoringDisconnect": "Connexion au serveur perdue. Le document ne peut être modifié en ce moment.",
   "PE.controller.Main.errorDefaultMessage": "Code d'erreur: %1",
   "PE.controller.Main.errorFilePassProtect": "Le document est protégé par le mot de passe.",
+  "PE.controller.Main.errorDatabaseConnection": "Erreur externe.<br>Erreur de connexion à la base de données. Si l'erreur persiste veillez contactez l'assistance technique.",
   "PE.controller.Main.errorKeyEncrypt": "Descripteur de clés inconnu",
   "PE.controller.Main.errorKeyExpire": "Descripteur de clés expiré",
   "PE.controller.Main.errorProcessSaveResult": "Échec de l'enregistrement",
diff --git a/OfficeWeb/apps/presentationeditor/main/locale/it.json b/OfficeWeb/apps/presentationeditor/main/locale/it.json
index fbd1fb73..3fbeffae 100644
--- a/OfficeWeb/apps/presentationeditor/main/locale/it.json
+++ b/OfficeWeb/apps/presentationeditor/main/locale/it.json
@@ -87,6 +87,7 @@
   "PE.controller.Main.errorCoAuthoringDisconnect": "Connessione al server persa. Impossibile modificare il documento.",
   "PE.controller.Main.errorDefaultMessage": "Codice errore: %1",
   "PE.controller.Main.errorFilePassProtect": "Il documento è protetto da una password.",
+  "PE.controller.Main.errorDatabaseConnection": "Errore esterno.<br>Errore di connessione a banca dati. Si prega di contattare l'assistenza tecnica nel caso in cui l'errore persiste.",
   "PE.controller.Main.errorKeyEncrypt": "Descrittore di chiave sconosciuto",
   "PE.controller.Main.errorKeyExpire": "Descrittore di chiave scaduto",
   "PE.controller.Main.errorProcessSaveResult": "Salvataggio non riuscito",
diff --git a/OfficeWeb/apps/presentationeditor/main/locale/ru.json b/OfficeWeb/apps/presentationeditor/main/locale/ru.json
index 7c5d224e..76a6b2fc 100644
--- a/OfficeWeb/apps/presentationeditor/main/locale/ru.json
+++ b/OfficeWeb/apps/presentationeditor/main/locale/ru.json
@@ -87,6 +87,7 @@
   "PE.controller.Main.errorCoAuthoringDisconnect": "Потеряно соединение с сервером. В данный момент нельзя отредактировать документ.",
   "PE.controller.Main.errorDefaultMessage": "Код ошибки: %1",
   "PE.controller.Main.errorFilePassProtect": "Документ защищен паролем.",
+  "PE.controller.Main.errorDatabaseConnection": "Внешняя ошибка.<br>Ошибка подключения к базе данных. Если ошибка повторяется, пожалуйста, обратитесь в службу поддержки.",
   "PE.controller.Main.errorKeyEncrypt": "Неизвестный дескриптор ключа",
   "PE.controller.Main.errorKeyExpire": "Срок действия дескриптора ключа истек",
   "PE.controller.Main.errorProcessSaveResult": "Сбой при сохранении.",